primary email – Page 2

Primary Email/School Email Scheduled Maintenance

Posted on January 30, 2012 by

Primary Email and School Email will be down on the 2nd February 2012 for scheduled maintenance between the hours of 17.30pm and 20.00pm.

We are moving some of our servers physical locations. This requires the services to be shut down during the move, the service will be back online at the latest of 8PM.

Here are some questions you may have:

Q. What will happen to my emails during the downtime?

A. During the downtime the School Email connectivity will be disrupted. Any emails sent to users during the downtime will be held by the SPAM filters until the service returns then all emails will be delivered to your mailbox.

Q. Will this lose any data?

A. No. The service will return with everything work as before.

If you have any concerns about the maintenance then please contact support@schoolemail.co.uk

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Sharing your school calendar

Posted on October 5, 2011October 26, 2011 by primaryt

Woohoo, Since I got upgraded on PrimaryEmail I had access to this new calendar sharing thing. Currently I’m sharing my free/busy but you can share anything you want. It works really well!

To enable sharing your calendar:
Log in to your Primary Email or School Email account via the website.
Click Calendar
Click Share
Click Publish this calendar to the internet
Change your settings and then get the Link for viewing calendar in a Web browser

If you want to embed your calendar copy the Link for viewing calendar in a Web browser URL and embed it in an iframe, it will look something like this:

<iframe src="http://exchange.schoolemail.co.uk/owa/calendar/John@primaryt.co.uk/Calendar/calendar.html" width=600 height=600></iframe>

PrimaryEmail issues [Resolved]

Posted on September 22, 2011 by primaryt

We’re aware a few schools are having problems with inbound email on our School Email service. We have isolated the fault and we’re working to fix it. We aim to have it resolved by 3pm (15:00) UK time.

UPDATE: This is now resolved! Apologies to anyone affected!

School Email / Primary Email home page problems

Posted on May 16, 2011 by primaryt

We received a small volume of complaints today from users experiencing a “white screen” when attempting to access Web Mail.

This problem was due to users trying to access web mail using saves links or short cuts from other websites, to avoid this problem please navigate to http://www.primaryemail.co.uk directly. If you do create short cuts to School Email / Primary Email we advise that you manually add the URL and point it to http://www.primaryemail.co.uk

SchoolEmail/PrimaryEmail Scheduled maintainence

Posted on May 15, 2011 by primaryt

We are currently performing some scheduled maintenance on the Primary Email and School Email service. Normal service should be resumed within an hour.